CyberX ONE
  • Welcome to CyberX ONE
  • GETTING STARTED
    • Understanding CyberX ONE
    • Understanding ONE Trading
    • Understanding ONE Portfolio
  • Releases
    • CyberX ONE beta v1.4 Updated Announcement
    • CyberX ONE beta v1.3 Released
  • guides
    • API Creation
    • Algorithm Introduction-TWAP
    • Algorithm Introduction-VWAP
    • Algorithm Introduction-PEG
    • Algorithms' Applicable Scenarios
  • FAQ
    • Which exchanges and trading pairs are supported in CyberX ONE?
    • Which DeFi assets are supported in CyberX ONE Portfolio?
    • How many accounts can I link to CyberX ONE Portfolio？
    • How many portfolios can I create on the CyberX ONE platform?
    • What is the maximum time the CyberX ONE TWAP and VWAP algorithms can run?
    • How would CyberX ONE deal with deleted API accounts?
    • How to get help?
Powered by GitBook
On this page
  1. FAQ

How to get help?

PreviousHow would CyberX ONE deal with deleted API accounts?

Last updated 3 years ago

If you need help or technical support when using CyberX ONE, please submit your request via CyberX ONE Support platform, and we will get back to you within two working days.

1. Click top-right to submit a request.

2. Fill in your email address, issue type and a brief problem description, and our staff will get to you soon.

You could drop related files in Attachments area. For example: a system screenshot.

Note: Description cannot be blank.

3. Click submit.