> For the complete documentation index, see [llms.txt](https://docs.cyberx.com/cyberx-one/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cyberx.com/cyberx-one/faq/how-to-get-help.md).

# How to get help?

If you need help or technical support when using CyberX ONE, please submit your request via [CyberX ONE Support platform](https://cyberxhelp.zendesk.com/hc/en-us), and we will get back to you within two working days.

1\. Click top-right to submit a request.

![](/files/w9BAJNwULXBepLmROzTK)

2\. Fill in your email address, issue type and a brief problem description, and our staff will get to you soon.

![](/files/cUG8ksbAkfVITTAnO8Gx)

You could drop related files in Attachments area. For example: a system screenshot.

{% hint style="warning" %}
Note: Description cannot be blank.
{% endhint %}

3\. Click submit.