CyberX ONE
  • Welcome to CyberX ONE
  • GETTING STARTED
    • Understanding CyberX ONE
    • Understanding ONE Trading
    • Understanding ONE Portfolio
  • Releases
    • CyberX ONE beta v1.4 Updated Announcement
    • CyberX ONE beta v1.3 Released
  • guides
    • API Creation
    • Algorithm Introduction-TWAP
    • Algorithm Introduction-VWAP
    • Algorithm Introduction-PEG
    • Algorithms' Applicable Scenarios
  • FAQ
    • Which exchanges and trading pairs are supported in CyberX ONE?
    • Which DeFi assets are supported in CyberX ONE Portfolio?
    • How many accounts can I link to CyberX ONE Portfolio？
    • How many portfolios can I create on the CyberX ONE platform?
    • What is the maximum time the CyberX ONE TWAP and VWAP algorithms can run?
    • How would CyberX ONE deal with deleted API accounts?
    • How to get help?
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  1. FAQ

How to get help?

PreviousHow would CyberX ONE deal with deleted API accounts?

Last updated 3 years ago

If you need help or technical support when using CyberX ONE, please submit your request via , and we will get back to you within two working days.

1. Click top-right to submit a request.

2. Fill in your email address, issue type and a brief problem description, and our staff will get to you soon.

You could drop related files in Attachments area. For example: a system screenshot.

Note: Description cannot be blank.

3. Click submit.

CyberX ONE Support platform